Quick question re. dev intervention in games

Hi
Just a quick one. I'm in a game which has been running for about 2 days- it's early on, no-one has really branched out too far.
Out of the blue, a neighbour accuses me of being another colour also (multi boxing), and is quite rude about it. The word c**t is used, which is out of order frankly, I could be a young player. Bear in mind I am still being decent to him and not provoking him. Anyway, he goes on and on, to the point where it spills into Public Chat, and everyone gets dragged into it. He is still messaging me directly, swearing and whatnot.
Before I spend a long time collating screenshots and submitting it, can anyone tell me if the report function is active and effective? I trust that it is, but with 7K players and not many on the dev team I was suspecting that maybe they are overwhelmed with the amount of submissions.
Many thanks!
Just a quick one. I'm in a game which has been running for about 2 days- it's early on, no-one has really branched out too far.
Out of the blue, a neighbour accuses me of being another colour also (multi boxing), and is quite rude about it. The word c**t is used, which is out of order frankly, I could be a young player. Bear in mind I am still being decent to him and not provoking him. Anyway, he goes on and on, to the point where it spills into Public Chat, and everyone gets dragged into it. He is still messaging me directly, swearing and whatnot.
Before I spend a long time collating screenshots and submitting it, can anyone tell me if the report function is active and effective? I trust that it is, but with 7K players and not many on the dev team I was suspecting that maybe they are overwhelmed with the amount of submissions.
Many thanks!