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is your game only working on wifi?

PostPosted: Fri Apr 21, 2017 9:37 am
by ron
we've been getting some reports of the game only working on wifi (not cellular) connection. in the past, these resolved themselves within a few days so we assumed it was a problem on the cellular carrier side, but just to be sure we want to look into it a bit further.

if you're experiencing this problem, please email us or reply to this thread with the following information:
1. what device and iOS/Android version you have?
2. who is your cellular carrier? (e.g. verizon, at&t, etc)
3. how long have you been experiencing the problem

thanks!

Re: is your game only working on wifi?

PostPosted: Mon Apr 24, 2017 11:26 am
by thenatural
Hey Ron!

I do not have this problem, never had. I have a HUAWEI P8 Lite device. I mostly play on my mobile internet. I got my Wi-Fi from Telenor (European company).

Re: is your game only working on wifi?

PostPosted: Tue Apr 25, 2017 7:29 am
by topkilla
Yes. I had this problem after re downloading the game to give it another ago after the lack luster effort of a balance patch.

I phone 7+ up to date everything
t mobile
No idea. Deleted the app because of lack of connection and not enough desire to see how bad the balance patch actually was.

Re: is your game only working on wifi?

PostPosted: Tue Apr 25, 2017 10:07 am
by blobbydude
No issues for me. iPhone 5 on AT&T.

Re: is your game only working on wifi?

PostPosted: Fri Apr 28, 2017 12:57 pm
by tw2000
When I'm on cellular I can do everything except send messages

1. Android version 6
2. 2degrees
3. Around 3 days I think

Re: is your game only working on wifi?

PostPosted: Fri Apr 28, 2017 4:33 pm
by ninja 804
I'm still having the issue where I can't log in unless I'm on wifi. So frustrating.

iPhone 6+
Everything up to date
T-Mobile

Re: is your game only working on wifi?

PostPosted: Tue May 02, 2017 1:39 am
by tw2000
tw2000 wrote:When I'm on cellular I can do everything except send messages

1. Android version 6
2. 2degrees
3. Around 3 days I think

Oh this isn't a problem anymore. I just remember the reason I can't send messages is because my school internet blocks it...

Re: is your game only working on wifi?

PostPosted: Wed May 24, 2017 9:40 am
by ruhkov
iPhone 6+ up to date everything
Metropcs
Several days

Please help!

Re: is your game only working on wifi?

PostPosted: Fri Jun 09, 2017 5:35 pm
by halloweenhorns
iPhone 5s
T-Mobile
Since I started playing a week ago.

Re: is your game only working on wifi?

PostPosted: Wed Jun 14, 2017 10:51 am
by momocull
i can't play on mobile data. Running iphone 7plus. But it happened with my iphone 6 plus too.