could not join game

Found any bugs? Tell us!
Fri Oct 09, 2015 11:41 pm

  • i update to the last version, but when i try to join a game i got a popup that tell me could not join game plz update to the last version.
    alts
     
    Posts: 22
    Joined: Fri May 15, 2015 1:21 pm
    Location: France

Sat Oct 10, 2015 5:28 am

  • I am having the same issue. I have uninstalled/reinstalled. I have restarted my phone. Issue continues. I am using Android phone. Any help or ideas would be appreciated.

    Thanks.
    mothballs
     
    Posts: 4
    Joined: Fri Oct 09, 2015 6:21 pm

Sat Oct 10, 2015 5:52 am

  • Same here.

    Not able to join any games.
    stitch29
     
    Posts: 72
    Joined: Tue Jan 06, 2015 5:28 am

Sat Oct 10, 2015 6:43 am

  • we will look into this, thank you for letting us know!
    User avatar
    ron
     
    Posts: 423
    Joined: Mon Mar 10, 2014 9:05 am

Sun Oct 11, 2015 7:15 pm

  • It worked itself out. Google Play finally recognized that I didn't have the latest version and prompted me to update. Took over 24 hours but it works now.
    mothballs
     
    Posts: 4
    Joined: Fri Oct 09, 2015 6:21 pm

Sun Oct 11, 2015 7:38 pm

  • if this ever happens to you again you can reboot your phone and that works around the issue.
    User avatar
    ron
     
    Posts: 423
    Joined: Mon Mar 10, 2014 9:05 am

Thu Oct 15, 2015 10:09 am

  • This is still affecting one of my friends. The game was just released to the public today, so we are all excited to play. I created a private game and sent invites out to all of my friends.

    He is using Android on an HTC One m8, with version 5.0.2 of Android. He has restarted his phone and when he clicks on the link to join my game, all he gets is a black screen. Here is a screenshot of his Version page.

    Hope this helps y'all identify the issue! Congrats on finally making it to Launch Day!

    [Edit: I originally commented that one of my friends on iPhone could not connect, but I saw on Twitter that y'all sent a new version to the App Store. She tried that version and now she's in the game! My Android friend is still having trouble.]
    portmanteur
     
    Posts: 4
    Joined: Thu Oct 15, 2015 10:02 am

Fri Oct 16, 2015 1:43 pm

  • thanks for the report, this is our top priority right now. hopefully we'll have a fix in the next couple of days.
    User avatar
    ron
     
    Posts: 423
    Joined: Mon Mar 10, 2014 9:05 am

Mon Oct 19, 2015 11:03 am



Return to Bug reports




Information
  • Who is online
  • Users browsing this forum: No registered users and 5 guests