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account activation bug + others

PostPosted: Mon Aug 17, 2015 4:38 am
by bitraven
In the app, I have a notification that I need to confirm my email address. I tap the resend confirmation email and receive the email at the right account.

when I tap the confirm link in the email on my mac, safari loads http://play.subterfuge-game.com/account ... php?token=[token removed for this post] with the message: "Token does not exist / Account is already activated"

However, the app still thinks I have not activated the email address.

Looking at Account Home, shows: Verified email: NO

Now, when I tap on Resend Confirmation Email in app, I get a Session Conflict alert, because I am logged in on the mac. I logout on the mac and try again and still get the Session Conflict alert. (NOTE: since tapping the link in email logs you in, maybe for purposes of resending confirmation, it shouldn't care about session conflicts?)

Finally, I got into the alpha via invite. The invite let me install the game and says: After you install the app and create an account tap here to join the game.

1) maybe it should say "activate and verify an account" because I didn't notice the verification part right off the bat, which may be why 2 is happening ...
2) (without having verified my account) when I "tap here to join the game" iOS loads Subterfuge and immediately crashes. every time.

Re: account activation bug + others

PostPosted: Mon Aug 17, 2015 4:50 am
by bitraven
follow up:

I looked at my email and found the original activation email. (in previous post, I didn't bother to find the original, I just tapped resend and used the resulting email).

Tapping on verify in the _first_ email did result in proper account verification! Account Home now says Verified email: YES

So that's good! Probably just need to clear out the old token when resend occurs?

Unfortunately, tapping on the game inside the invite still causes the game to crash

Re: account activation bug + others

PostPosted: Mon Aug 17, 2015 6:52 am
by ron
thanks for the report, bitraven! it's on our list now, will fix.

Re: account activation bug + others

PostPosted: Wed Aug 26, 2015 7:46 pm
by Noel
By the way, I just fixed this today. Thanks again for the heads up.

Re: account activation bug + others

PostPosted: Thu Oct 08, 2015 12:03 pm
by tomkat
Mine is still coming up with this error message. I've tried logging out and logging in and no joy. I've had 4 confirmation emails sent and they all say that "Token does not exist / account is already activated". Any ideas?

Re: account activation bug + others

PostPosted: Thu Oct 08, 2015 1:48 pm
by Noel
Each time you ask for a confirmation email, it resets your confirmation token and makes all previous links invalid.

I suggest you tap that button once. Wait to get the confirmation email, and then follow the link.

Let me know if that works or if it still gives you trouble.