Page 1 of 1

could not join game

PostPosted: Fri Oct 09, 2015 11:41 pm
by alts
i update to the last version, but when i try to join a game i got a popup that tell me could not join game plz update to the last version.

Re: could not join game

PostPosted: Sat Oct 10, 2015 5:28 am
by mothballs
I am having the same issue. I have uninstalled/reinstalled. I have restarted my phone. Issue continues. I am using Android phone. Any help or ideas would be appreciated.

Thanks.

Re: could not join game

PostPosted: Sat Oct 10, 2015 5:52 am
by stitch29
Same here.

Not able to join any games.

Re: could not join game

PostPosted: Sat Oct 10, 2015 6:43 am
by ron
we will look into this, thank you for letting us know!

Re: could not join game

PostPosted: Sun Oct 11, 2015 7:15 pm
by mothballs
It worked itself out. Google Play finally recognized that I didn't have the latest version and prompted me to update. Took over 24 hours but it works now.

Re: could not join game

PostPosted: Sun Oct 11, 2015 7:38 pm
by ron
if this ever happens to you again you can reboot your phone and that works around the issue.

Re: could not join game

PostPosted: Thu Oct 15, 2015 10:09 am
by portmanteur
This is still affecting one of my friends. The game was just released to the public today, so we are all excited to play. I created a private game and sent invites out to all of my friends.

He is using Android on an HTC One m8, with version 5.0.2 of Android. He has restarted his phone and when he clicks on the link to join my game, all he gets is a black screen. Here is a screenshot of his Version page.

Hope this helps y'all identify the issue! Congrats on finally making it to Launch Day!

[Edit: I originally commented that one of my friends on iPhone could not connect, but I saw on Twitter that y'all sent a new version to the App Store. She tried that version and now she's in the game! My Android friend is still having trouble.]

Re: could not join game

PostPosted: Fri Oct 16, 2015 1:43 pm
by ron
thanks for the report, this is our top priority right now. hopefully we'll have a fix in the next couple of days.

Re: could not join game

PostPosted: Mon Oct 19, 2015 11:03 am
by ron
hey everyone,

we're testing out a potential fix for your problem. would you mind downloading this apk, installing it, and let me know if it works? (contact@subterfuge-game.com)

https://dl.dropboxusercontent.com/u/148 ... elease.apk

let me know if you need more detailed instructions on how to download and install this.

thanks!