Purchasing a L2 Security Clearance but not showing in app

Hey, I just bought subterfuge and I wanted to purchase the L2 clearance. So I paid the 10 bucks to do so but my account didn't update the information, I still have a L1 clearance. It also lost 10 bucks in my iTunes account. What should I do to either 1. Update my information or 2. Get my money back.